The day/evening before your session, we’ll take your bike and install our data acquisition system.

We’ll note your current settings.

We’ll meet you at our riding destination for the day. For ease of repetition, we use Skyline bike park or Coronet peak.

Based on your riding ability, we’ll choose a suitable test track. It is encouraged that you are familiar with the riding location that you choose.

The test track will represent a variety of features and be approximately 2-3 minutes long.

This isn’t the time to tick off new challenging terrain or push your riding boundaries. The rider needs to be 100% comfortable on the track to do repeatable efforts.

After a few warmup laps, we’ll then get stuck into dialing in your bike set up.

After each lap, we’ll download your lap data to our laptop and analyze the results.

We’ll make changes when necessary and ensure we communicate what, why and how we’re going to change your bike.

If we need to install parts like volume spacers, these will be available to purchase after the session.

We aim to ride at least 6 laps.

The data informs our set up choices, but we can always accommodate rider preferences (to a degree).

You have the option on if you would like us riding/following along with you, so all you need to do is focus on the riding.

We can use our coaching expertise and experience to offer another perspective into your bike set up, too.

If we see riding habits and behaviors that could be affecting your setup, we’ll let you know what we can do to help address them.

We’ll send you a detailed report on the session.

If we think your suspension needs further tuning work (i.e internal valving), we can make some informed recommendations.

We wont stop until we’re satisfied with the setup. If we don’t get there in one day, we’ll schedule another session at a discounted rate.

Lift pass for the riding location.

Additional parts, like volume spacers or replacement coil springs. If required, these can be purchased from us after the session.

Read these terms in conjunction with our standard Terms and Conditions.

Customers can opt to take out an additional insurance cover at $20 per session. Without this, customers will be liable for paying our excess charges for replacing damaged equipment (up to $250).

Our system fits most bikes, but there are some exceptions. If we suspect fitment issues, we will be in touch prior to the session.

Sessions run subject to weather. Wet weather will most likely result in rescheduling.

It’s best if a rider comes with an open mind and is willing to make changes to their set up. As with any change, it can take some time to get used to them, so keep this in mind when you ride.

Your bike and your suspension must arrive clean and in good condition.

If it’s been more than a year since your last full service, we strongly recommend getting them serviced before investing in this system.

We cannot guarantee a successful day if your bike or your suspension is worn out, broken, damaged, or its function is otherwise impaired.

We can get very good results from most suspension brands and products. If we are unable to get an acceptable setup using the external adjusters, we can make some recommendations on re-valving or modifying your suspension.

We’re independent, so you can trust our recommendations are for your own best interests.